Looking for something? View Cart
Leap Frog
Littleleaps
ClickStart
Leapster2
Didj
Vtech
V.Smile Baby
V.Smile
V.Flash
V.Motion

Packages Starting at Only $9.99 click here to Start Now

Privacy

SmartyRents respects the privacy rights of our online visitors and is committed to protecting the personal information collected about you. To further this commitment, we have adopted this Online Privacy Policy to guide how we collect, store, and use the information you provide us online. SmartyRents follows established online information collection and use practices.

What does this Privacy Policy apply to?

The website you are currently visiting is operated by SmartyRents located in Bakersfield, California. This Privacy Policy currently applies to the following website operated by SmartyRents (collectively referred to as the "SmartyRents Website," "our Website," or "SmartyRents.com"):
Please note that this Privacy Policy applies only to information submitted and collected online through the SmartyRents Website, whether maintained by SmartyRents, and does not apply to information that may be collected by SmartyRents offline. In addition, this Privacy Policy does not extend to websites maintained by other companies or organizations to which we link or which link to us. Because we cannot guarantee that the privacy policies of such sites meet our high standards, we encourage you to read the privacy policy of the website to which you link before you submit any personal information to that site.

Please note that by using our Website, you signify your assent to SmartyRents' Online Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Website. We reserve the right to make changes to this Privacy Policy. Please check back from time to time to ensure that you are aware of these changes. Your continued use of our Website will signify your acceptance of these changes. Please note that if we make a material change to this Privacy Policy, we will notify you by posting the change on our Website or in this Privacy Policy and, if necessary, give you additional choices regarding such change.

What types of information does SmartyRents collect and how is it used?

In order to give you the best experience on our Website, SmartyRents may collect information about you. Typically, we may ask you to submit personal and/or demographic information if you choose to:

  • sign up for a SmartyRents account (i.e., purchase a membership plan);
  • use our SmartyRents "Email to a Friend" feature;
  • send us a message using our "Contact Us" form.

The types of information requested for each feature above and the way the information is used are detailed by category below. Under all circumstances, we will only collect the information deemed reasonably necessary to fulfill your online requests and our legitimate business objectives.

SmartyRents Account Registration

To create a SmartyRents account, we ask you for certain personally identifying information, including your full name, e-mail address, postal address, telephone number, and billing information (such as a credit card number). We will also ask you to create a password and to provide other non-personal information such as your game and platform preferences (including information about the games and hardware you own), kids' names and birth dates, and other information (also known as "demographic information"); and, we may link this demographic information to your personal information.

Once collected, we use the information above to: (i) create and give you access to your SmartyRents account; (ii) process and ship your orders; (iii) communicate with you (via e-mail or phone) about the status of your orders; and (iv) answer any requests that you may have.

We may use your SmartyRents account e-mail address to send you service-related announcements that tell you about updates to our Privacy Policy or Terms & Conditions, new areas or features on our Website, changes to our online service or technical support policies, and other related changes. We may also use your personal and demographic information in aggregate for our internal marketing and demographic studies, so we can constantly improve the online products and services we provide you and to better meet your needs.

SmartyRents "Email to a Friend" Feature

When you use the SmartyRents "Email to a Friend" Feature, we may ask you to provide information such as your friends' names and e-mail addresses and your name and e-mail address.You and your friends may opt-out of email notices at any time via opt-out links in all communications made to you and your friends through this feature, or by sending an e-mail to friends_optout@smartyrents.com.

Contact Us Form

If you choose to contact us using this form, we will ask you to provide your name, e-mail address, and a description of your question or comment. This form is intended for questions and comments only. We use the information you provide solely to respond to your inquiry and for no other purpose. We may retain and aggregate your comments for demographic purposes and to improve our service.

What happens if I refuse to provide my personal information to SmartyRents?

If you choose not to submit personal information when requested, you will not be able to rent or buy educational video games from SmartyRents and it will limit the services we can provide you. For example, if you refuse to share your email address, you will not be able to create a SmartyRents account. To simply browse our Website, however, you do not need to give us any personal information.

Does SmartyRents use cookies, or other passive means to collect information?

Like many Websites, SmartyRents.com sets "cookies" on your computer. Cookies are alphanumeric identifiers that we transfer to your computer`s hard drive through your Web browser, allowing us to automatically identify you when you return to our Website. They help us to match the games you`ve chosen to rent or buy with your individual account, and to personalize the SmartyRents.com Website for you. Information contained in a cookie may be linked to your personal information. If cookies are not enabled on your Web browser, you will not be able to use the SmartyRents Website or the SmartyRents service. The "help" menu on most Web browsers will tell you how to enable cookies.

Your order and billing history are also tracked automatically from the beginning of your SmartyRents membership. This allows you to log in to My Account and see a complete list of games you`ve rented from SmartyRents.

In the course of serving advertisements to this site, our third-party advertiser may place or recognize a unique cookie on your browser.

Who is collecting my personal information and is it shared with anyone?

The information that you disclose on the SmartyRents Websites is collected by SmartyRents or by a vendor on SmartyRents` behalf; and, is used in accordance with the practices set forth above. A breakdown of our data disclosure policies follows.

Agents and Contractors

We use outside companies, agents, and contractors ("vendors") to perform some important SmartyRents tasks, such as processing credit card transactions, and delivering your orders. In the course of doing so, these vendors can come into contact with some of your personal information. However, we only give them access to the information they need in order to actually perform their tasks, and they are bound by the terms of this Privacy Policy-that is, they must treat your personal information the same way we do.

Disclosure and/or Transfer of Personal Information

We may disclose any and/or all personal information about you in the good faith belief that we are required to do so by law, including but not limited to requests pursuant to subpoena or court order, and/or disclosure to local, state, or federal law enforcement, or other government officials pursuant to investigations they are conducting. In addition, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, SmartyRents' customer information may be transferred to our successor or assign.

How can I view or update my personal information?

To view or update your name, e-mail address, password, billing address, credit card number, or other account information, log in to My Account. There is a link to My Account on all pages of the SmartyRents Website. Please note that you must log in with your e-mail address and password before you can update any account information.

If you believe that your account information contains errors, and you cannot correct those errors from My Account, please Contact Us.

What is SmartyRents` policy regarding children?

Though the SmartyRents service is fun for all ages, you must be 18 years or older to create a SmartyRents account and become a member. Parents who wish to create an account on behalf of their children may do so, provided that the parent is the account holder and the responsible party.

How do I ask a question or file a complaint? (Contact Information)

If you have any questions, complaints, or comments regarding this Privacy Policy or our information collection practices, please e-mail or contact us at:

SmartyRents
Attn.: Privacy Policy Administrator
P.O. Box 60710
Bakersfield, CA 93386
contactus@smartyrents.com - 7 days a week

Any personal information you provide to the above e-mail or postal mail addresses will not be used to send you promotional materials, unless you request otherwise.
About us  |   Terms & Conditions  |   Privacy Policy  |   FAQ  |   Contact Us  |   Email to a Friend

Copyright 2009. All Rights Reserved.